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Corporate Training

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As a Corporate Trainer previously to the national carrier, Malaysia Airlines (MAS), for more than 15 years, Ricky Wong has conducted many motivation and corporate training and development programmes for its employees. Now, Ricky Wong has discovered his passion and started his own motivation training and corporate training provider services. He then customised these training programmes for any organisations with the aim of creating a highly motivated human capital. His training programmes have a common objective of increasing staff morale and improving productivity through life-long learning.

Solution to a problem is like screw driver to a screw. It does not work if it does not fit. Similarly, If you have a problem where your staff is not motivated in doing the thing he/she is suppose to do, or he/she could do it if he/she wants to do; then the right solution has to be sought. It may be a training problem or it may not. Sometimes it is a performance problem where subsequent training may not help.

In finding out whether your staff is doing what he/she is suppose to do, you should have set the desired level of competence or Standard Of Competence (SOC) and identify the current level of competence (CLC). The difference between SOC and CLC is called the training gap.

We, at YK TRUE PERFORMANCE CONSULTING, are committed to help in closing this gap or making the gap smaller through offering and conducting a series of corporate training and other skilled-based training programmes. These training programmes are aimed at improving the knowledge, skills and attitudes of the employees thus improving productivity and bottomline of the company at large:

• Mastering Personal Effectiveness
• Motivating Self And Others For Results
• Powerful Listening Skills
• Essential Business Ethics Programme
• Developing A High Performing Team
• Motivating Yourself For Success
• Peak Performance Using MBTI
• Dynamic Team-Building Programme
• Effective Communication Skills
• Powerful Inter-Personal Skills
• Customer Care Excellence Programme

The people in your organisation is the most important asset that you need to invest in. Your Return On Investment (ROI) in the human capital may be seen in the increase of profit margin contributed by a group of motivated employees who are willing to learn and change after attending a training programme. Therefore, we need to constantly learn new things and it's our responsibility to make sure that all our subordinates are well-trained and well-developed in the fields where they render their service.

Mastering Personal Effectiveness

You have unlimited potentials within you. You can develop these potentials by taking a few steps which can bring you to the peak of your life.

You will discover how to maximise your strengths, use positive thinking, harness your mind power, forster happy relationships, care for yourself and others; and lead a productive life.

Duration : Two (02) Days

Motivating Self And Others For Results

You often hear people talk about motivation. It is the energy to keep us going and the force that moves the world. It is also the power that enables us to stay alive in all aspects of our social, family and working lives.

The programme will allow participants to understand the importance of motivation as a management tool to achieve better performance from themselves and from people working with them.

Duration : Two (02) Days

Powerful Listening Skills

There is a common myth in communication - listening is passive. you can't control or improve it. The truth is that listening is active. In fact, when you improve your listening skills, you communicate more clearly with fewer mistakes and misunderstandings, you are seen as more intelligent, organised and reliable. The truth is good listening is absolutely essential in both your professional and personal lives.

This programme will allow participants to understand the importance of listening in the process of communicating with others. You will also learn and practise the good listening skills with the aim of communicating more effectively with superior, subordinates, customers, clients and the rest.

Duration : Two (02) Days

Essential Business Ethics Programme

The path of excellence is through goal setting and good human values and business ethics - where the goal is organisational transformation and what good human values and ethics do to business.

This programme will enable participants to clarify their personal values and be aware of the importance of good human values and business ethics at home and workplace.

The programme will also focus on the internalisation of good human values and business ethics as a way of life and the inculcation of good human Values which eventually will bring about the Values Community in the organisation.

Duration : One (01) Day

Powerful Inter-Personal Skills

The importance of inter-personal communication in your organization is high and should be made a priority if it is not already. The importance of Inter-personal communication skills exists because without communication no real or effective work could ever be carried out.

So, the importance of inter-personal communication skills in your business is to promote more effective business practices and allow individuals within the organization to feel comfortable communicating with others and to feel informed with the information they are receiving.

By recognizing the importance of inter-personal communication skills and implementing them in your daily life your employees and business will perform better because everyone will know what is expected and how to perform.

Duration : Two (02) Days

Developing A High Performing Team

Vision can give us the direction to our future. However, vision can't guarantee the rightness of this direction. Only "values" can.

This programme will show you how values can provide the principles and guidelines of business ethics and thus lead to responsible action.

It will also enable you to understand how values can be used as vehicle for developing a high performing team at the workplace.

Duration : One (01) Day

Motivating Yourself For Success

The success of the organisation and yourself cannot be achieved without "you". If success is achieved by doing the different things, then people who continuously doing the same thing over and over and expect the different results will never achieve success.

According to De Foreman: "Winners are people who do the things losers are uncomfortable doing".

In this programme, you will be given the tools and exercises for achieving whatever success that you want. May be you want success in your career, health, family, education, finance, social work or spiritual growth; you can accomplish them using the tools you learnt in this programme.

Duration : Two (02) Days

Peak Performance Using MBTI

Myers-Briggs Type Indicator (MBTI) is an instrument used to determine the different preferred psychological types of individuals which influence the way we communicate, learn and perceive, think and make decisions, and eventually work with others.

Today, how well people perform in the organization is very much affected by what personality types that they have. Therefore, understanding the personality types of others will help in the increase of performance in them.

Duration : One (01) Day

Dynamic Team-Building Programme

Small success is achieved by individuals. But, big success is only possible for groups or teams in organizations. Therefore, building a dynamic team in the organization is the key to organizational success.

In building a dynamic team, all employees in the organization can now use proven and practical skills which they may learn in this course to become active team players working “Together Everyone Achieves More”.

This programme will enable participants to appreciate the power of positive thinking in developing a positive, cohesive and coherent team and thus achieving organisational goals.

They will be undergoing many different types of teambuilding games, role plays and experiential learning activities with the objective of enhancing and reinforcing their learning effectiveness thus able to manifest a positive outlook, work better in team, demonstrate higher motivation and enthusiasm at work, have high morale and achieve better results at workplace.

Duration : Two (02) Days

Effective Communication Skills

Communication is a paradox. It is the lubricant that helps us interact as independent individuals, and at the same time, it is the glue that holds us together as one. This applies to all levels in the organisation and is critical to a healthy and productive environment.

Duration : Two (02) Days

Excellent Customer Care Programme

Even if you don't work directly in "customer care," according to author Michael LeBoeuf, "Knowing how to win and keep customers is the single most important business skill anyone can learn." Customers are a company's greatest asset, and their care should be of highest priority.

You can apply principles of good customer care in any job that involves talking with customers. Here are four qualities you can cultivate to better CARE for customers:

• Reliability
• Assurance
• Responsiveness
• Empathy

In this two-day programme, the participants will appreciate the importance of the customer, how to retain customers and make them keep coming back for more. Customer care is crucial for business survival in today's competitive market.

Duration : Two (02) Days

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MORE RESOURCES:

Motivation Mystery Behind WannaCry, ExPetr
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If two is a coincidence and three is a trend, maybe we're not quite there yet in officially calling WannaCry and ExPetr a new movement among APT attacks. But for now, it's close enough. Researchers are starting to examine the real motivations behind ...



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The 'Hollywood Science: Information Versus Motivation' Panel At SDCC Gives Us Some Food For Thought
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There might not have been movie stars, comic book writers, or even upcoming trailers and juicy gossip from your favorite films and TV shows, but the Hollywood Science: Information Versus Motivation panel undoubtedly offered some food for thought.



Inc.com

8 Places Successful People Find Their Motivation
Inc.com
A lot of us struggle with motivation -- especially after a personal or business failure. Not to be cold, but at some point we all have those moments when either an internal or external forces zaps our motivation. The difference with successful people ...



WFLA

Tampa bodybuilder born without legs, one arm teaching message of motivation with fitness
WFLA
TAMPA, Fla. (WFLA) – For an extraordinary young Tampa bodybuilder, workouts can sometimes be a bit of a challenge. But that's not because he doesn't have the drive. For Nick Santanostasso, he's filled with enough motivation to power an an entire city.



Business Faculty Study Exercise Motivation and Work-Related Health Programs
CSUF News
What prompts people to start and continue an employee wellness program? Two Cal State Fullerton business faculty members are delving into what motivates and influences workers to join such programs. Susan Cadwallader, associate professor of ...



Washington Post

A midterm preference for Democrats, but without anti-Trump motivation (POLL)
ABC News
A majority of Americans polled prefer to see the next Congress controlled by the Democrats to counter President Donald Trump rather than by the Republicans to support him β€” but without the level of anti-Trump motivation the opposition party may be ...
Ahead of midterms, voters prefer Democrats even as Republicans appear more motivated to voteWashington Post
Democrats preferred in 2018, but without anti-Trump motivationClickLancashire
Finally, a Poll Trump Will Like: Clinton Is Even More UnpopularBloomberg
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Prevention.com

8 Exercise Devotees Over 60 Share How They Stay Motivated To Work Out
Prevention.com
Back in your 30s, 40s, and 50s, you probably thought, β€œOnce the kids are grown, I'll have more time to work out.” Or, β€œI'll have more motivation to exercise when I'm not working such crazy hours.” But in your 60s and beyond, with the kids out of the ...



PatientEngagementHIT.com

How mHealth Apps Drive Patient Behavior Change, Motivation
PatientEngagementHIT.com
July 21, 2017 - mHealth apps targeted toward weight loss must leverage strong educational features to help frame patient attitudes regarding healthy eating to drive patient behavior change and motivation, according to a study published in the Journal ...



NBCNews.com

3 Types of Motivation That Can Inspire You to Do Anything
NBCNews.com
Not to mention the peaks and valleys that we experience within just one day: First thing in the morning (with a workout and an espresso under our belt) we're feeling like a walking advertisement for motivation. By the time the afternoon munchies kick ...



African youth advised to take self-motivation in pursuing dreams
Xinhua
KIGALI, July 21 (Xinhua) -- Entrepreneurs on Friday urged the African youth to remain focused and stop over-reliance on their governments to pursue their dreams. They made the call at interactive panel sessions with the young people from across Africa ...

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